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Help

Need a helping hand? Questions?

Is it safe to install and download games from PlayTropics?
Yes. Our partner and service provider Big Fish Games is one of the biggest names in the casual games business. Therefore we trust that their content is 100% safe and reliable.

How do I download a game?
  1. Go to the game page and click the "Download" -button to download the free trial version of the game.
  2. You will be prompted first to download the file. Then you have to run the file to start the installation of the game.

How do I buy a game?
  1. Go to the game page and click the "Buy" -button. When you press the button you will be directed to Big Fish Games.
  2. If you haven't already registered at Big Fish Games, you need to do that.
  3. Follow the instructions and fill in the details.

Why doesn't my game work?
There may be several reasons. Usually there are problems with some drivers. First try to install the latest drivers for your graphics card. Check that there are no software conflicts.

Where else can I get help?
Send E-mail to our support: